For volunteers applying from outside of CA, you will go through a different process to complete a Live Scan to serve at a CA event. Joni and Friends has partnered with Certifix to make getting a Live Scan background check easy and free to you!
Certifix locations are available all across the U.S. Applicants can find a location here by clicking on the state you live in. Using the provided information allows volunteers to complete a Live Scan at no cost to them and Joni and Friends to be billed. If an applicant chooses to get a Live Scan at a non-Certifix location, they will be responsible to pay for it out of pocket.
Before completing a Live Scan fingerprint, applicants must follow the steps below to enroll in the California Fingerprint Submission service through Certifix Live Scan.
- To begin, select “Enroll Now” under “California Out-of-State Fingerprinting (FD-258)”
Step 1
Enter your ZIP code and State to search for and choose a Certifix location near you.
Step 2
Enter the following on the “Application Submission” page.
- ORI: AT873
- Authorized Applicant Type: VOLUNTEER/VCA
- Type of License/Certification/Permit OR Working Title: Volunteer
Click “Show More” to input the following information.
- Mail Code: 30580
- Street Number: 3333
- Street Name: PO Box
- City: Agoura Hills
- State: California
- Zip Code: 91376
- Contact Name: Kaylor Pearson
- Telephone Number: (818) 707-5664
Step 3
Complete the “Applicant Info” section by answering all required questions.
Step 4
Complete the “Transaction Info & Employer” section using the following information:
- OCA: Leave this blank
- You MUST check the FBI box
- Billing Number: Leave this blank
Step 5
Complete “Payment” section using the following information.
- Click “Charge to Account”
- Account Number: 21260
Note: Using the information provided above allows you to complete a Live Scan at no cost to you and instead bills Joni and Friends. If you choose to get a Live Scan at a non-Certifix location, you will be responsible for the cost. If you don’t have a Live Scan location nearby, please contact your event point of contact for assistance.
Step 6
To get fingerprinted, schedule an appointment with Certifix and bring with you:
- Two appropriate forms of identification.
- The QR Code emailed to you by Certifix.
*Appropriate forms of identification include:
- State-issued driver’s license or State-issued ID
- U.S. Passport or U.S. Passport Card
- Federal Government Personal Identity Verification Card (PIV)
- Uniformed Services Identification Card
*Full list of appropriate forms of identification
Step 7
During your fingerprint appointment, ask the technician to print and provide you with two copies of your Fingerprint Hard Card (FD-258).
Step 8
Mail both copies of your Fingerprint Hard Card (FD-258) to the
address below:
Joni and Friends
Attn: Global Operations, Programs Team
30009 Ladyface Court
Agoura Hills, California 91301