Online Course FAQs
No, all required materials are included in the online course. If you’d like to purchase a physical copy of the Beyond Suffering course book, please visit Joni and Friends online store.
No, Joni and Friends does not issue a join code. Once you enroll, you’ll receive direct access to the course through your email confirmation.
There is a Canvas Student Overview at the beginning of every Joni and Friends online course. You can also find the video on the Student Getting Started Resources page in the Instructure Community.
Yes, our courses are designed to be accessible with screen readers. In addition, Microsoft Immersive Reader is enabled for all courses.
You can log in to Canvas anytime and access your course from your Dashboard. If your enrollment has expired, please reach out to [email protected].
Scholarships are available for online coursework. To apply for financial aid, please fill out the Online Course Financial Aid Application.
Yes, Canvas does allow bulk enrollment. Choose this option when enrolling in the course if you would like to enroll more than one person. You will need to enter each participant’s email at the time of enrollment. For full instructions see How do I reserve multiple enrollments in a Catalog course or program listing?
Certificates will only be issued when all grades are completed by the instructor. As a general rule, it is Joni and Friends policy to grade assignments within one week of submission.
Joni and Friends uses Accredible as its certificating and badging platform. All students who are issued a certificate will receive an email from Accredible. The email contains a link to view and a PDF that can be saved, downloaded, and printed if you would like.
View this page for full instructions: How do I view, download, or print a transcript of my enrollments in Catalog?
Visit the page How do I use the Dashboard as a student? for complete information and a guide to using the Canvas LMS Student Dashboard.
Once you register and enroll through Canvas Catalog, you will be sent an email to confirm your account and login. You can access all your coursework at any time from the Canvas Catalog Student Dashboard. For more detailed instructions, see How do I begin a Catalog course or program?
The steps for enrollment are the same for a course and a certificate program. For detailed steps on enrollment, please click here.
Each Continuing Education Unit (CEU) corresponds to 10 contact hours in a course or program. For example, if a course has 40 contact hours, 4 CEUs would be offered by Joni and Friends for possible credit with your organization.
Continuing Education Units (CEUs) are determined by the number of contact hours in a course. It is up to your individual institution, ministry, or other organization as to whether they recognize individual institutions or courses for these credits. If you are interested in using a course for CEUs, gain approval from your institution before enrolling.
For account email recovery please contact Canvas Support at (877) 355-4260 or visit Canvas Chat.
When at the login screen, click on Forgot Password. Canvas will send you an email to reset your password. You may also contact Canvas Support at (877) 355-4260 or visit Canvas Chat. For more details about password reset or recovery visit How do I reset my Canvas password?



