Thank you for choosing Joni and Friends courses. We are committed to providing high-quality educational courses that equip our learners. This Refund Policy explains when refunds are available, how to request one, and the conditions that apply to all course purchases.
Our Commitment to You
We understand that circumstances can occur that are out of your control. If you find that it is absolutely not possible for you to continue in a course, you may request a refund within 30 days of purchase, provided you have not accessed a substantial portion of the course content (such as viewing lessons or downloading materials). If you have accessed more than the first two modules of a course, we will not be able to process a refund but would be happy to suspend your enrollment for you to finish at a later time.
How to Request a Refund
Fill out the form below with the following information:
- Your full name
- The email used at purchase
- The course name
- Your purchase date
- Reason for the refund request
Request a Refund
If your request meets the guidelines above, refunds will be issued to your original payment method within 7–10 business days.